Remote Associate FAQs

Introduction to LAWCLERK
Getting Started with LAWCLERK
Work Options
Hourly Associate
Flat-Fee Projects
Subscription Opportunities
Working with Hiring Attorneys
Other Tools & Features
Directory
Matchmaking
Messages
Teams
Security & Compliance

Introduction to Lawclerk

What is LAWCLERK?

LAWCLERK is a marketplace that allows busy, successful firms to hire talented and experienced freelance lawyers licensed across all 50 states. Whether you need to hire part-time, full-time, your caseload ebbs and flows, or you need to scale up quickly for a large case, we have flexible solutions for you and your firm to do so easily and efficiently.

How does LAWCLERK work?

When you create an account with LAWCLERK, you add your name to a list of over 10,000 lawyers that are wanting to connect with other attorneys that need talented people to assist with their firm's needs. LAWCLERK will give you access to posted jobs where you can apply to our flexible work options which include short-term flat-fee engagements or getting paid by the hour. Any work completed on the platform would be done as a contract lawyer. Once hired, LAWCLERK will facilitate the payments and issue 1099's for any work you do on the platform from the prior year.

Are Remote Associates W-2 or 1099?

Contract lawyers acting as Remote Associates through LAWCLERK are 1099 contractors. You will be engaged by Hiring Attorneys and Firms directly, however, LAWCLERK processes your payments to you based on the work completed through the platform. In January, LAWCLERK, or its third-party payment processor, will issue IRS Form 1099s to applicable Remote Associates for the services rendered through the Site for the preceding year. Remote Associates are obligated to ensure that their mailing and email addresses are correct in their profiles to ensure timely receipt of the IRS Form 1099.

Why was LAWCLERK created?

The co-founders of LAWCLERK practiced together as partners at a regional firm with five offices across the West and D.C. for more than a decade. In 2015, they believed they could build a better business model and ventured out to create a boutique firm with fewer conflicts, flexible fee structures, lower overhead, and improved quality of life for those practicing and running their firms.

While their new firm was a success beyond their most optimistic expectations, it was obvious that the model could be improved even more using technology and modern hiring/staffing strategies. LAWCLERK was born from that vision and the team's desire to build technology to have the best of both worlds - all the benefits of being a boutique firm, but with a pool of exceptionally talented lawyers to draw from.

These videos give a great general overview of what LAWCLERK is and how it works for our users - though the company has evolved over the years, the reason why LAWCLERK was built has remained consistent:

Why We Built Lawclerk
LAWCLERK Explained

What are the benefits of using LAWCLERK to find work?

When using LAWCLERK to complete work, many freelance lawyers prefer to create a flexible working schedule. Remote Associates create an account as a freelance lawyer on LAWCLERK for several reasons such as building their own firm, deciding to close a firm, tending to family, moving across the country, or creating variety in the type of work in their day-to-day. When using our platform, you have multiple pathways to earn, and you aren't limited to just one. Our most successful remote associates work on ongoing hourly engagements and also take on project work as time permits. No matter how you choose to build a freelance career, you have options with us.

Getting Started with LAWCLERK

How do I create a Remote Associate account?

To get started on LAWCLERK, you'll need to register on the website at lawclerk.legal. From there, there's an option to register and by selecting ‘Join Today'. Select ‘I Want to Work' to begin the registration process. Here, we want to confirm some key information to confirm you are actively licensed or working in a firm. We'll also ask for some contact information to ensure that the hiring attorneys can contact you. After we verify your account, you're good to go!

What kind of work can I do as a Remote Associate?

Remote associates can help with anything that a firm needs assistance with. Work can vary as workload often does, and the work can include research, discovery, depositions, trial prep, and drafting documents. Depending on how often a firm may need assistance, they will post a job on the LAWCLERK Marketplace to find available associates that can do the work. When this happens, you'll be able to see a detailed description of what the firm is looking for, if they require state-specific licensing, upcoming deadlines, and several other things to help determine if you are able to complete the work. If so, we'd recommend applying for the job. You'll always have an opportunity to decide if something is the right fit for you before applying to do the work.

What happens after I register?

Once you register to complete your remote associate account on LAWCLERK, you'll be able to start searching for new work opportunities on the platform. We'll guide you through creating your freelance profile – if you want to complete it later, that's fine to. Keep in mind that you'll need to complete a profile to start applying for work.

How do I search for work?

When you first log into your dashboard after registering for a new account, you'll be able to see a yellow bar in the center of the screen titled ‘Search for Work'. You'll also see an option that will live on the left-hand side of the page when your menu is expanded. From there, you'll be able to select a few different types of options such as your preferred rate, type of work, and practice area. These options will help you narrow down your ideal jobs that you can start applying to.

How do I start working?

There are hundreds of jobs posted on our Marketplace every month, and the best way to get work is to start applying to new opportunities. After you update your profile, we recommend getting familiar with the platform and new jobs on the site. The more jobs you apply for that you can complete successfully, the more likely you are to land your first gig. Make sure you apply to work that you can do successfully and have a good track record with. If your background is largely in Family Law and would like to do Business matters for example, you may be less likely to get selected if your previous resume doesn't reflect that. Keep your work history updated, and you can even include examples of projects you've done with LAWCLERK!

Can I register as both a Remote Associate and a hiring attorney?

Of course! You're more than welcome to sign up as both a Hiring Attorney and a Remote Associate.

LAWCLERK was designed by attorneys who understand the ebbs and flows of private practice. Sign-up as a posting attorney when you need an extra set of hands and as a remote associate when you need a little extra income.

Can I apply for jobs in my state?

Yes, you will be able to search through available jobs and determine if you want to see jobs only in the state you are licensed, or throughout the U.S. to work with firms across the country. When working through LAWCLERK, much of the work can be done at a paraprofessional level, so you may not need to be licensed to complete work. We recommend considering if there's work you would feel comfortable doing or researching to be able to complete more work. Many associates working through LAWCLERK get to work on a variety of cases, attorneys in different states, and somethings learn along the way. If you are an expert in one area, then consider searching for all opportunities to increase your chances of getting selected.

How do I register my business EIN instead of my personal SSN?

Once your account is set up, you will be required to select either an individual account or a company. Select company and you will begin the onboarding process with our payment provider Stripe. It will ask you for your EIN, business name, address, documentation for your business, etc. Once completed your business account is now set up to receive payments and 1099's.

Work Options

Hourly Associate

What is Hourly Associate?

Hourly Associate allows the flexibility to engage with hiring attorneys on a longer term “project”, this allows you to work on a weekly basis and get paid for those hours. The flexibility of the hourly allows for lulls in the work, some weeks you may work up to the max weekly hours, other weeks you may not log any hours at all. The hourly associate can be short term or long-term engagements.

How does Hourly Associate work?

The Hiring Attorney may post an Hourly Associate engagement on the Site, which includes, among other information, a detailed description of the work needed, the length of engagement (in months), the monthly expectation of hours (ex. 20-40 hours/month), the anticipated maximum hours needed per week, and the hourly rate. Remote Associates may apply for the job and when they apply, their profile will be presented to the Hiring Attorney. The Hiring Attorney has the option to interview the applicants via LAWCLERK's chat and video conference features. Once a Remote Associate is selected, the retainer will be charged to the default payment method, then the hourly engagement will move into “In Process” at which point the Hiring Attorney and Remote Associate will be provided a dashboard in which matters can be created, documents exchanged, the parties can chat and video conference, and time can be recorded, all to facilitate their working relationship. Hiring Attorneys may also invite Remote Associates using the Teams feature or from the Directory to hourly engagements.

The Remote Associate is not required to carry professional liability insurance because the work you will be doing will not cause you to engage in the practice of law. The professional liability insurance and ultimate responsibility for the work product will be that of the Hiring Attorney.

How much will I be paid to work via Hourly Associate?

When working with firms under the Hourly Associate option, you will be paid for the set rate you are hired for when selected for the work. The Hiring Attorney or Firm sets the hourly rate, and you will see that rate when the Hourly Associate opportunity is posted. Don't be hesitant to apply to a posting if the hourly rate is less than what you want to make. There is a process to propose an alternative rate to the hiring attorney that may be accepted, then you will be paid at that rate.

How do payments for Hourly Associate work?

On Monday morning, the Hiring Attorney and Remote Associate will be provided with a copy of the Remote Associate's logged time for the prior week, which will be sent by email. However, you can always access the Remote Associate's logged time within the hourly dashboard on the Site. The Hiring Attorney will be provided until 12 p.m. Pacific on Friday of the same week to review the Remote Associate's logged time. Unless a Dispute is submitted pursuant to Section 11 below by Friday at 12 p.m. Pacific, the Hiring Attorney will be deemed to have approved all undisputed amounts and authorized LAWCLERK to: (i) pay the Remote Associate from the Retainer on the following Monday; and (ii) to charge the Hiring Attorney's default payment method to replenish the Retainer.

Payments to Remote Associates will be paid by direct deposit or whatever payment information is entered into Stripe. LAWCLERK will initiate payments on Mondays or the first business day after a holiday, which, depending on the financial institution's regulations, may take several days to be available in the Remote Associate's account. The following chart provides a graphical depiction of the timeline for payment by the Hiring Attorney and to the Remote Associate.

WEEK 1 WEEK 2
Mon - Sat Sunday Monday Friday Sunday
HA'S credit card is charged the initial Retainer RA's hours must be logged on the Site for week 1 RA's logged hours for week 1 are emailed to the HA and RA Deadline for HA to complete review of RA's hours from week 1 RA's hours must be logged on the Site for week 2
WEEK 3 WEEK 4
Monday Friday Sunday Monday Friday Sunday
1. RA is paid for week 1's hours from the Retainer
2. HA's credit card is charged to replenish the Retainer
3. Week 2's logged hours are emailed to the HA and RA
Deadline for HA to complete review of RA's logged hours from week 2 RA's hours must be logged on the Site for week 3 1. RA is paid for week 2's hours from the Retainer
2. HA's credit card is charged to replenish the Retainer
3. Week 3's logged hours are emailed to the HA and RA
Deadline for HA to complete review of RA's logged hours from week 3 RA's hours must be logged on the Site for week 4

How are Remote Associate payments sent?

The payments are initiated on Mondays and will be sent to the bank account indicated during your Stripe onboarding process. Your account information can be changed by logging into your LAWCLERK dashboard and clicking on the manage payments section in the drop down under your profile name. Payments could take up to 2 business days to be available in your bank account, however, in the event there is a holiday when payments are processed, this could be delayed additionally by 1-2 business days.

How often do Remote Associate's log their time?

Based on the work provided by the hiring firm and if there is work provided, Remote Associates must contemporaneously record their time within the “Time Records” feature of the hourly dashboard. If the Hiring Attorney prefers you to log the hours within their system, that's fine too! You will also need to log the hours worked within the LAWCLERK portal and have the time completed by the end of each week. Each entry must include the date the service is rendered, the hours worked, and a reasonable description of the work performed.

LAWCLERK pulls the time logged at midnight on Sunday to circulate the hours and tender payment to Remote Associates. As such, Remote Associates will only be paid for the hours that are logged in to the “Time Records” feature within LAWCLERK's hourly dashboard prior to 11:59 p.m. Pacific on Sunday.

Please note that Remote Associates cannot alter, add, or modify the time after 11:59 p.m. Pacific on Sunday night.

By logging time on the Site and allowing a timecard to be created based on the time recorded, the Remote Associate represents and warrants that the Remote Associate has completed the assigned work fully and satisfactorily and the logged hours are true, accurate, and complete.

What do I do if I forget to log my hours before Sunday at 11:59 for the week?

To ensure you are paid your hours must be logged before the 11:59 PST deadline. This is to ensure that the timecard is accurate when sent to both the hiring attorney and you on Monday for the hours logged the previous week. For this reason, we strongly recommend hours are worked and logged concurrently. If the hours are not logged in the respective week, they will need to be added to the timecard for the following week.

Why does the hiring attorney set maximum hours per week?

The maximum number of hours per week gives the Hiring Attorney peace of mind that they won't be surprised by a large bill.  Keep in mind you can exceed the maximum hours per week by getting approval for the work ahead of time.

How does overtime work?

For hourly opportunities, “overtime” just means any hours exceeding the maximum number of hours per week set by the Hiring Attorney. The maximum number of hours per week gives the Hiring Attorney peace of mind that they won't be surprised by a large bill. Keep in mind you can exceed the maximum hours per week (i.e. overtime) by getting approval from the Hiring Attorney for the work ahead of time and once the week has been concluded, the Hiring Attorney will receive an email notifying them of the hours that have been logged. The Hiring Attorney will then have the following week to approve or request to have the hours modified. What we call “overtime” for hourly opportunity (i.e., exceeding the maximum number of hours per week) is paid at the normal hourly rate. ONLY APPROVED “OVERTIME” HOURS WILL BE PAID.

How will I know how many hours I have worked in any given week or month?

Your LAWCLERK dashboard will keep you updated on the status of how many you have logged.  The dashboard will show you the set maximum weekly hours, the hours logged this week, the hours logged this month, and the hours logged in the previous month.

You are required to log the hours you work as a Remote Associate in the LAWCLERK dashboard every week.  Your hours are due on Sunday.  A timecard will be sent to you and the Hiring Attorney every Monday for review.  The Hiring Attorney has until Friday of that week to address any concerns with the prior week's logged time.

What if the Hiring Attorney is not satisfied with my work?

LAWCLERK strongly encourages communication between both parties to come to a consensual solution regarding the work provided. Just like you would with any supervising attorney, you are encouraged to resolve any disputes directly with the Hiring Attorney. Consensual solutions may include but are not limited to: (i) revisions to the work product for which no additional hours are logged; (ii) an agreement that the Remote Associate will work and not bill for a set number of hours the following week; or (iii) an agreement to reduce the hours billed by the Remote Associate for the prior week.  LAWCLERK does not resolve work product disputes only hours logged. Please see the dispute section in terms and conditions.

What is the process for a dispute?

For hourly engagements and subscriptions, LAWCLERK can only address Disputes regarding the number of hours logged or missed deadlines. LAWCLERK will not and cannot address any disagreements pertaining to the quality of the Remote Associate's work or services. The following are examples of hourly associate and subscription disputes that will be rejected: (i) the Remote Associate logged 15 hours for a motion to dismiss and the Hiring Attorney thinks the quality of the motion only justifies logging 10 hours; or (ii) the Hiring Attorney believes the Remote Associate's work is equivalent to a third-year attorney, but expected tenth year attorney level work.

If the Hiring Attorney has an issue with the Remote Associate's work product, the Hiring Attorney must discuss the issue with the Remote Associate and resolve the Dispute between themselves. The suggested consensual resolutions in the paragraphs above are also available for work product issues.

If the Hiring Attorney and the Remote Associate are unable to consensually resolve a Dispute regarding the hours logged in the prior week, the Hiring Attorney must submit a Dispute within the Dispute Period by sending an email to disputes@lawclerk.legal with the subject line “Dispute of Hourly Associate Engagement” or “Subscription Dispute.” The body of the email must include the Hiring Attorney's name, the Remote Associate's name, a detailed description of the Dispute, the Hiring Attorney's proposed resolution, and any other pertinent information. Both the Hiring Attorney and the Remote Associate must be included on the email either as the sender or the cc (carbon copy). If the Hiring Attorney wants the Remote Associate to stop working until the Dispute is resolved, the Hiring Attorney must also provide such direction in the email to disputes@lawclerk.legal with the Remote Associate cc-ed.

The following are examples of hourly associate and subscription Disputes that will, subject to unusual circumstances, be resolved in favor of the Hiring Attorney: (i) the Remote Associate billed hours without providing the work product by a deadline clearly set by the Hiring Attorney in writing and without follow-up or communication from the Remote Associate about the work or the deadline; or (ii) the Remote Associate billed hours and then failed to provide work or respond to the Hiring Attorney for multiple days when the engagement contemplated consistent communication.

If the Remote Associate rejects the Hiring Attorney's proposed solution, then LAWCLERK will review the Dispute, contact (as appropriate) the Remote Associate and Hiring Attorney to obtain any necessary documents or information and render a determination within five business days after all required and requested information has been submitted to LAWCLERK's Disputes Team. Communicating with your Dedicated LAWCLERK Advisor or other members of LAWCLERK about the Dispute will not trigger the five-business day period. The five business days will ONLY begin once the Disputes Team has been provided with everything needed and requested to review the dispute. No payment will be tendered to the Remote Associate until the Dispute is resolved. LAWCLERK's determination of the Dispute will be sent via email to the Hiring Attorney and Remote Associate and is final, binding, and not appealable. The Disputes Team serves as a neutral, third-party arbiter in the Dispute process; therefore, any requests or attempts to communicate directly with any member of the Disputes Team will be denied. If the Disputes Team needs anything from either party, a member of the team will reach out directly.

To the extent applicable, payment to the Remote Associate will be tendered, and the Hiring Attorney's Retainer will be replenished, within three business days after resolution of the Dispute. Failure to adhere to these Dispute process terms, including but not limited to, attempts to interfere with the process, threats, or unprofessional behavior may result in your probation or removal from the platform.

What if the Hiring Attorney and Remote associate reach a consensual agreement on a dispute?

Hiring Attorneys and Remote Associates are encouraged to resolve disputes between themselves. Consensual solutions may include but are not limited to: (i) revisions to the work product for which no additional hours are logged; (ii) an agreement that the Remote Associate will work and not bill for a set number of hours the following week; or (iii) an agreement to reduce the hours billed by the Remote Associate for the prior week. If there is an agreement to reduce the number of hours billed in the prior week, written notice must be provided to VAbilling@lawclerk.legal and disputes@lawclerk.legal before the Dispute Period ends to allow LAWCLERK to alter the amount paid to the Remote Associate. The notice of resolution to VAbilling@lawclerk.legal and disputes@lawclerk.legal should state in the subject line “Hourly engagement Dispute resolved” or “subscription Dispute resolved.” The body of the email must include the Hiring Attorney's name, the Remote Associate's name, the agreement reached, and any other pertinent terms. Both the Hiring Attorney and the Remote Associate must be included on the email either as the sender or the cc (carbon copy).

What if I need to stop working as an Hourly Associate?

Not a problem, life changes happen. If you can no longer continue working with a Hiring Attorney on an opportunity, please notify the Hiring Attorney first, then immediately notify us by sending an email to vabilling@lawclerk.legal or reaching out to a LAWCLERK Advisor so we can coordinate a smooth conclusion of the Hourly Associate relationship.

Flat-Fee Project

What is a Flat-Fee Project?

A flat-fee project is a short-term work option for a one-time matter or assignment that a firm needs to delegate. Our Flat-Fee Project opportunities work greatly alongside our other products when you want to take on work when you can and may not have the ability to do a longer-term engagement. This is a good way to get started and earn ratings on the platform. You'll do a project such as an upcoming motion, brief drafting, contract review, research memo, or anything else that a firm needs, and complete the work within the deadline.

How do Flat-Fee Projects work?

Hiring firms will create a Flat-Fee Project posting that you can apply to for the full scope of work set at the rate listed. When a new project is created, we'll ask for key details regarding the work that needs to be done, and you'll be able to see the project details to decide if this is work you would like to do prior to applying. A project posting typically includes information such as client details, the work that needs to be done, the rate for the full project, etc.

As you work together, you can communicate through the platform using our communication tools, or in whatever fashion makes the most sense – you can also view contact information for the Hiring Attorney that posted the work once you launch. The payment for a project will go into escrow so we can compensate you when you finish your assignment. When you're completed with the work, you'll be able to submit an initial draft for review or a final draft. A final draft signals that the work is completed, and you are ready to get paid. The attorney can review and accept the work or extend their review time if they need more time to review. If not, then the project will be closed out within 96 hours of your final being uploaded.

How long will a project take for me to complete?

Project work can vary based on the specific assignment or work that a firm must delegate. This can range anywhere from a couple of days for a quick turn-around or extend to a month or longer. More often than not, a week is generally a common time frame. Take note of any deadlines on a project prior to applying to ensure that you are able to complete the deadline!

How do I apply for projects?

Once your account has been approved, you can search and apply for projects that interest you.
Key elements to look at when applying

  • Application Period: The period in which you can apply.
  • Project Deadline: Project is due on the listed date.
  • Initial Draft Deadline: Deadline of when initial draft must be submitted.
  • Project Price: The net amount you will receive upon completion of project.When considering whether to apply for a project, it is important to closely review all of the details and make sure it is something you want to, and can do, by the deadlines and for the project price. Please note that all projects are on a flat-fee basis. Thus, the project price is the compensation you will receive when the work is completed.

    When you apply for a project, you can leave a brief statement indicating why you should be selected for the project. We encourage you to take advantage of this option as it can be the deciding factor in being selected for the project.

    When you apply for a project (and only when you apply), the Hiring Attorney will be able to review your profile, which includes your bio, resume, writing sample, and reviews on past projects. This is the information that the Hiring Attorney will use (together with the optional project specific statement mentioned above) to determine which applicant to select for the project.

    There are no limits on how many projects you can apply for or a minimum number. You can pick up one project a year or one per day. With LAWCLERK, you have complete control of your freelance career.

I got selected for a project, now what?

Congratulations on getting selected! Any time you start a project, even if the attorney uploads documents for review, we always suggest sending a note to the Hiring Attorney or Firm so you are clear on expectations. There could be nuance on the project that could be helpful to discuss, but even a simple note to thank them for the work and to let them know you'll be getting to work can go a long way! As you get started, make sure you are communicative if there are questions or anything you may need clarity on, and even asking for feedback can be a great way to build ongoing working relationships. Once you understand the job, then the work begins!

How do I communicate with the Hiring Attorney after I am selected for a project?

For each project, you are provided with a secure and encrypted communication hub that only you and the Hiring Attorney for the project can access. Not only does this preserve confidentiality, but you have all the communications about the project at your fingertips instead of searching through emails and texts.

You can video conference or start an audio call right through the LAWCLERK platform. Within any open project, click on the Start Meeting Icon, and an invite will be sent to the Hiring Attorney on that specific project. If they are logged into their account, they will see the call request come through. If they are not logged in, they will receive a missed call notification. You are still able to use the chat function and can send messages while on a video or audio call. It's a very simple process and a great way to easily communicate about your project in order to get it completed quicker.

In addition to the communications hub that allows you to chat with the Hiring Attorney, you can also email or call them. The Hiring Attorney's name and picture is provided in the upper right hand corner of your dashboard. Simply click on the Hiring Attorney's picture to get their email and phone number.

How do deadlines work?

A deadline can help you understand if you are able to meet the perimeters in the job posting. If so, then we encourage you to apply! If not, then you may want to search for other jobs. Things can often change within the scope or working with a client so sometimes deadlines can be hard set or have some flexibility – you will need to confirm what your hiring firm needs and expects from your work.

There is also the flexibility of the Hiring Attorney or Firm to update the deadline on a project so they can always update this on their end to reflect your conversations if need be. It is both the Hiring Attorney and your responsibility to ensure you are clear on the work, what the deadline is, if there is flexibility on the deadline, and overall final draft of the project.

I completed my project; how do I get paid?

When you finish a project for a firm, you'll have a couple options to upload work. To complete a project at any point and begin the process of closing the job, you'll be able to upload a final draft. This will trigger the last phase of the project and submit your final work for the Hiring Attorney or Firm to review to close out the project

Before you trigger payment, please make sure revisions are not needed and the posting attorney has given you a thumbs up on the work.

To trigger the payment process, you will need to do the following:

  1. Go into the project you've completed and go to upload your document. You can find the upload option by clicking on the “Documents” tab located to the left of the chat-box, next to “Latest Activity.”
  2. From there, you will get the upload a document pop-up window and you will select “Final Submission of Project” from the dropdown box and fill out the description of what you're uploading. You will then upload your final document on the next screen.
  3. If you have not already done so, you will then be prompted to fill out your timecard. Once you do, please click “Upload.”


Once you upload your final submission and timecard, the posting attorney will have an initial period of 96 hours to review the submission and either request changes or approve it. Note that this 96-hour period can be extended one time for an additional 96 hours. As it takes our payment processor Stripe 1-2 days to complete the payment process, you can expect to receive payment in your account within 8 days of when you submit your final project.

How are project payments handled?

The first time you apply for a project, you will be prompted to enter your payment information. This is strictly to streamline payment directly into your account upon project completion. No funds are ever taken out of your account.

We use a third-party payment processing company called Stripe, for all payment transactions. Please note your bank account information is securely stored by Stripe. LAWCLERK cannot adjust or view your bank account information. You can also add a different payment method other than a bank account, for example if you would like the payment to be applied to your credit card or debit card.

When you accept a project, Stripe charges the posting attorney and holds their funds pending successful completion of the project. Upon completion of the project, your payment is deposited into your bank account by Stripe. This ensures you get paid for the work complete!

What if the hiring firm does not like my work?

We understand that every working relationship isn't always the right fit. In some cases, firms may have additional requests to revise the work that was submitted. We recommend making sure that the attorney has what they need, that no changes are needed, and if so, understand what they need in the revisions. Work submitted can be a working process depending on the firms you are working with. If you are unable to find a resolution, then you may not be asked to work with the firm for future work. That said, there's lot of opportunities on LAWCLERK! Firms are unable to request a dispute for work product, but ensure you are on the same page from the start to avoid confusion or other potential issues.

What if I am unable to connect with the hiring firm?

Firms can get busy, and with an upcoming deadline, it is important to be diligent. If you have been unable to connect with the firm or get the documents you need, think about how you've been reaching out – have you reached out through the platform or tried giving them a call? Some ways may be easier to connect so if you haven't tried giving them a call or emailing, that could be a good place to start.

Of course, our team is here to assist. You can reach out to our support team anytime at support@lawclerk.legal or reach out to a Dedicated LAWCLERK Advisor to help with next steps or cancelling the project if need be. If you do need to cancel a project or can no longer complete it due to lack of communication, we recommend you proceed with a dispute.

What if I can no longer do the project?

While we understand things can happen, if there's any concerns about meeting a deadline when applying to work, we recommend holding off on applying to reduce the chance the project could be cancelled. For instances that are unplanned, please be sure to let the hiring firm know as soon as possible. If you are unable to reach the firm, let LAWCLERK know as soon as possible by reaching out to support@lawclerk.legal or by reaching out to a Dedicated LAWCLERK Advisor.

What if the deadline changes?

A Dispute of a flat fee project may solely be initiated through the Site. A Dispute may not be submitted after the project has been accepted and/or payment has been disbursed to the Remote Associate. LAWCLERK shall have the sole and absolute discretion to decide the Dispute. LAWCLERK may decide entirely in favor of either the Remote Associate or the Hiring Attorney or may decide that an appropriate result is to require a partial payment to the Remote Associate or a partial refund to the Hiring Attorney.

LAWCLERK shall make a final determination in its sole and absolute discretion as to how the Dispute will be resolved based upon the information provided by the Hiring Attorney and the Remote Associate that are party to the Dispute, taking into consideration: (i) the clarity of the description of the project posted by the Hiring Attorney; (ii) whether the nature and quality of the Remote Associate's services rendered in connection with the flat fee project were consistent with industry standards; (iii) whether the initial and final deadlines were met; (iv) if a scope change is requested, the extent and nature of the scope change; (v) if revisions are requested by the Hiring Attorney, the extent and nature of the requested revisions; (vi) whether the parties to the Dispute have complied with this Agreement; and (vii) any other applicable fact or consideration that may be relevant to LAWCLERK's determination of the Dispute.

Because deadlines are incredibly important, unless a Remote Associate can establish that the Remote Associate was unable to timely complete a flat fee project due to the Hiring Attorney's inaction or lack of information from the Hiring Attorney, a Dispute based on a missed deadline will be resolved in favor of the Hiring Attorney with no payment to the Remote Associate.

If a Dispute is submitted because of a Quality of Work issue for a written work product, the Hiring Attorney must provide a redlined copy of the Remote Associate's work product addressing all issues with the work that should be reviewed by the Disputes Team. A copy of the final work product of the Hiring Attorney or someone else hired to complete the work should also be provided, if applicable. If a redlined copy is not available, the Hiring Attorney may submit a copy of Remote Associate's work product, along with Hiring Attorney's final work product for comparison. However, if the Hiring Attorney submits the latter, the Hiring Attorney must, at a minimum, provide context as to the specific issues in dispute. Failure to provide supporting documentation and information will result in an automatic rejection of the Dispute.

Payment to the Remote Associate will be held until LAWCLERK renders a decision on a flat fee project Dispute.

Subscription Opportunities

How does subscription work?

Through the subscription program, Hiring Attorneys can engage Remote Associates on a long-term basis for a minimum of 30 hours per four weeks (up to full-time) with a deeper integration into the firm and caseload. This is an alternative to our Hourly Associate program for users looking to engage with their Remote Associate on a more consistent basis. Think of subscriptions as hiring a quarter of an associate (40 hrs/mo), half an associate (80 hrs/mo), or three quarters of an associate (120 hrs/mo). The Hiring Attorney establishes the hourly rate and number of hours (the “Committed Hours”) they need on a recurring basis, the Remote Associates will apply to the Hiring Attorney, and the Hiring Attorney may interview candidates and will select the Remote Associate they want to work with.

The subscription program also allows Hiring Attorneys to hire Remote Associates for subscriptions that we call “Associate Plus.” Remote Attorneys hired for Associate Plus engagements will be expected to interact with the Hiring Attorney's clients, handle depositions, and/or go to court. If the Hiring Attorney intends to utilize the Remote Associate as an Associate Plus, then the subscription engagement must be posted as an Associate Plus engagement and the Hiring Attorney is required to add the selected Remote Associate to their professional liability policy, as well as provide a copy of the policy showing coverage of the Remote Associate to LAWCLERK.

The Hiring Attorney and Remote Associate must execute separate agreements before the subscription begins.

How do the payments for subscriptions work?

The total fee paid by the Hiring Attorney is paid based on a set number of hours per month. This fee is billed in two equal installments, and as you complete work, you'll be paid weekly. This option allows more control for the firm with the payments in which they can control for costs up front. On your end, you'll log your time as work is completed and on Monday's or the second business day after a holiday, the Remote Associate will be paid for their hours logged in the prior week.

Each subscription is a 28-day/four-week cycle for the total number of committed hours to be completed. This information will be reflected under your active subscription within your LAWCLERK dashboard. Once you begin working, on Monday mornings, the Hiring Attorney and Remote Associate will be provided with a copy of the Remote Associate's logged time for the prior week, which will be sent by email. However, you can always access logged time within the subscription dashboard on the Site.

Payments to Remote Associates will be paid through their payment method set up through our payment processor. LAWCLERK will initiate payments on Monday, which, depending on the financial institution's regulations, may take several days to be available in the Remote Associate's account.

What if I don't fulfill the full amount of hours for the month?

It is the Hiring Attorney's responsibility to assign sufficient work to the Remote Associate to use the full Committed Hours. However, up to 25% of the hours may be rolled-over for use in future 4-week Cycles. For example, if the Committed Hours are 40 and the Remote Associate logs 29 hours in a 4-week Cycle, 10 hours (25% of 40 = 10) would rollover to the next 4-week Cycle, bringing the available hours for the next 4-week Cycle to 50 hours. Note that rollover hours are capped at the same number as the Committed Hours (the “Rollover Cap”). Once the Rollover Cap is reached, no additional hours will roll forward until some of the rollover hours are used. For example, if the Committed Hours are 40 hours, the Rollover Cap will be 40 hours as well.

How often should I log my time?

Remote Associates must contemporaneously (not less than daily) record their time within the “Time Records” feature of the subscription dashboard. Each entry must include the date the service is rendered, the hours worked, and a reasonable description of the work performed.

LAWCLERK pulls the time logged at midnight on Sunday to circulate the hours and tender payment to Remote Associates. As such, Remote Associates will only be paid for the hours that are logged in the “Time Records” feature within LAWCLERK hourly dashboard prior to 11:59 p.m. Pacific on Sunday. Please note that Remote Associates cannot alter, add, or modify time after 11:59 p.m. Pacific on Sunday night. By logging time on the Site and allowing a timecard to be created based on the time recorded, the Remote Associate represents and warrants that the Remote Associate has completed the assigned work fully and satisfactorily and the logged hours are true, accurate, and complete.

What do I do if I forget to log my hours before Sunday at 11:59 for the week?

To ensure you are paid your hours they must be logged before the 11:59 PST deadline. This is to ensure that the timecard is accurate when sent to both the hiring attorney and you on Monday for the hours logged the previous week. For this reason, we strongly recommend hours are worked and logged concurrently. If the hours are not logged in the respective week, they will need to be added to the timecard of the following week.

What if I exceed the maximum subscribed hours during the cycle?

At the end of the 4-week cycle, the Hiring Attorney will get an email to approve the hours, or request modifications of the hours. It is the Remote Associate's responsibility to obtain approval of Overtime before commencing Overtime work. All Overtime hours will be paid at the end of the 4-week cycle once approved and any applicable Overtime rate. Only approved Overtime will be paid. If approval for Overtime has not been received, the Committed Hours will be paid; however, the Overtime will not be paid unless and until approval has been received. When the Hiring Attorney approves the Overtime, the Remote Associate will automatically be paid for the Overtime at the end of the cycle. If the Hiring Attorney declines the Overtime hours, no payment will be made. If modification of the hours is requested, LAWCLERK will assist with the adjustment. Only approved Overtime will be paid. Remote Associates cannot initiate a Dispute for payment of unauthorized Overtime.

What if the Hiring Attorney is not satisfied with my work?

LAWCLERK strongly encourages communication between both parties to come to a consensual solution on the work provided. Just like you would with any supervising attorney, you are encouraged to resolve any disputes directly with the Hiring Attorney. Consensual solutions may include but are not limited to: (i) revisions to the work product for which no additional hours are logged; (ii) an agreement that the Remote Associate will work and not bill for a set number of hours the following week; or (iii) an agreement to reduce the hours billed by the Remote Associate for the prior week.  LAWCLERK does not resolve work product disputes only hours logged. Please see the dispute section in terms and conditions.

What is the process for a dispute?

For hourly engagements and subscriptions, LAWCLERK can only address Disputes regarding the number of hours logged or missed deadlines. LAWCLERK will not and cannot address any disagreements pertaining to the quality of the Remote Associate's work or services. The following are examples of hourly associate and subscription disputes that will be rejected: (i) the Remote Associate logged 15 hours for a motion to dismiss and the Hiring Attorney thinks the quality of the motion only justifies logging 10 hours; or (ii) the Hiring Attorney believes the Remote Associate's work is equivalent to a third-year attorney, but expected tenth year attorney level work.

If the Hiring Attorney has an issue with the Remote Associate's work product, the Hiring Attorney must discuss the issue with the Remote Associate and resolve the Dispute between themselves. The suggested consensual resolutions in the paragraphs above are also available for work product issues.

If the Hiring Attorney and the Remote Associate are unable to consensually resolve a Dispute regarding the hours logged in the prior week, the Hiring Attorney must submit a Dispute within the Dispute Period by sending an email to disputes@lawclerk.legal with the subject line “Dispute of Hourly Associate Engagement” or “Subscription Dispute.” The body of the email must include the Hiring Attorney's name, the Remote Associate's name, a detailed description of the Dispute, the Hiring Attorney's proposed resolution, and any other pertinent information. Both the Hiring Attorney and the Remote Associate must be included on the email either as the sender or the cc (carbon copy). If the Hiring Attorney wants the Remote Associate to stop working until the Dispute is resolved, the Hiring Attorney must also provide such direction in the email to disputes@lawclerk.legal with the Remote Associate cc-ed.

The following are examples of hourly associate and subscription Disputes that will, subject to unusual circumstances, be resolved in favor of the Hiring Attorney: (i) the Remote Associate billed hours without providing the work product by a deadline clearly set by the Hiring Attorney in writing and without follow-up or communication from the Remote Associate about the work or the deadline; or (ii) the Remote Associate billed hours and then failed to provide work or respond to the Hiring Attorney for multiple days when the engagement contemplated consistent communication.

If the Remote Associate rejects the Hiring Attorney's proposed solution, then LAWCLERK will review the Dispute, contact (as appropriate) the Remote Associate and Hiring Attorney to obtain any necessary documents or information and render a determination within five business days after all required and requested information has been submitted to LAWCLERK's Disputes Team. Communicating with your Dedicated LAWCLERK Advisor or other members of LAWCLERK about the Dispute will not trigger the five-business day period. The five business days will ONLY begin once the Disputes Team has been provided with everything needed and requested to review the dispute. No payment will be tendered to the Remote Associate until the Dispute is resolved. LAWCLERK's determination of the Dispute will be sent via email to the Hiring Attorney and Remote Associate and is final, binding, and not appealable. The Disputes Team serves as a neutral, third-party arbiter in the Dispute process; therefore, any requests or attempts to communicate directly with any member of the Disputes Team will be denied. If the Disputes Team needs anything from either party, a member of the team will reach out directly.

To the extent applicable, payment to the Remote Associate will be tendered, and the Hiring Attorney's Retainer will be replenished, within three business days after resolution of the Dispute. Failure to adhere to these Dispute process terms, including but not limited to, attempts to interfere with the process, threats, or unprofessional behavior may result in your probation or removal from the platform.

What if the Hiring Attorney and Remote associate reach a consensual agreement on a dispute?

Hiring Attorneys and Remote Associates are encouraged to resolve disputes between themselves. Consensual solutions may include but are not limited to: (i) revisions to the work product for which no additional hours are logged; (ii) an agreement that the Remote Associate will work and not bill for a set number of hours the following week; or (iii) an agreement to reduce the hours billed by the Remote Associate for the prior week. If there is an agreement to reduce the number of hours billed in the prior week, written notice must be provided to VAbilling@lawclerk.legal and disputes@lawclerk.legal before the Dispute Period ends to allow LAWCLERK to alter the amount paid to the Remote Associate. The notice of resolution to VAbilling@lawclerk.legal and disputes@lawclerk.legal should state in the subject line “Hourly engagement Dispute resolved” or “subscription Dispute resolved.” The body of the email must include the Hiring Attorney's name, the Remote Associate's name, the agreement reached, and any other pertinent terms. Both the Hiring Attorney and the Remote Associate must be included on the email either as the sender or the cc (carbon copy).

How do I conclude my subscription?

TYou can cancel a subscription at the end of the cycle by notifying your Dedicated LAWCLERK Advisor or emailing vabilling@lawclerk.legal with the hiring attorney cc'd and at a minimum two-weeks prior to the end date.

Working with Hiring Attorneys

Can I work with more than one Hiring Attorney at a time?

Absolutely, if there are no conflicts of interest. Many contract lawyers through our site develop relationships with several firms. You can flexibly work with firms on engagements should your availability allow, whether you want to work part-time for two different firms or are supplementing while building your practice. There are several ways to expand your freelance career through LAWCLERK.

As a Remote Associate, can I go to court or represent clients for the Hiring Attorney?

Yes, if the hiring attorney has independent professional liability insurance to cover you, the Remote Associate can act in a full attorney capacity. Keep in mind, many insurance providers cover contract attorneys, so be sure that you verify that their insurance policy is ethically compliant prior to engaging as the Attorney of Record.

What is the best way to work with the hiring attorney?

Communication is critical to a productive working relationship. For any subscription, you agree to proactively call, chat, video conference, email, or otherwise communicate with the other person(s) regarding the work, including without limitation:

  • Establishing clear and unambiguous deadlines and the ability to meet such deadlines;
  • The scope of work and anticipated hours required;
  • Expectations regarding the work, including the work product to be delivered;
  • Preferred communication styles; and
  • Any information, documents, or other materials needed to timely and successfully complete the work

How do I communicate with a Hiring Attorney?

Communication is critical to a productive working relationship. As such, by accepting work, you agree to proactively call, chat, video conference, email, or otherwise communicate with the other person(s) regarding the work, including without limitation:

  • Establishing clear and unambiguous deadlines and the ability to meet such deadlines;
  • The scope of work and anticipated hours required;
  • Expectations regarding the work, including the work product to be delivered;
  • Preferred communication styles; and
  • Any information, documents, or other materials needed to timely and successfully complete the work.

Why am I not seeing jobs with firms in my state?

When you begin searching for work in the marketplace, there's hundreds of opportunities that you can apply for by narrowing down your search. If you are looking for jobs in a state where there isn't as much demand, we may not always be able to show you a job where you are licensed or located, but we'll always be able to show the closest match to your desired work. Keep in mind that most of the work can be done behind the scenes and if it's a simple project in a state with similar laws or a matter that you can research, then that could be an option for you!

What if I want a different rate than a firm posts?

The great thing about the LAWCLERK marketplace is that as you begin searching for work, you also can input a rate that works best for you. We recommend searching for work that is close to your rate so that you are more likely to get selected, but we do see success if you apply with a comment that shows your previous experience. If there's any jobs that you'd like to submit an alternate rate, we recommend doing so when applying for your preferred job postings. If you're selected for the job, the offer will include your proposed rate.

How do I increase my chances of being selected?

You are talented and have experience that other attorneys are searching for. Putting your experience and previous accomplishments on full display can make all the difference in how often you are selected for projects. Here are some tips to help you stand out from the crowd:

  • Complete your profile – This is one of the most effective ways to not only allow you to start applying (you need to update your profile before applying to work), but you'll also allow hiring firms to understand more about you. We see much more success if you have a profile photo or a detailed professional bio, or any other experiences or accomplishments that can make you stand out!
  • Showcase unique experience – More detail and specificity is a great thing! Don't just provide the name of the firms or companies you have worked for or general descriptions of the work you have done, dive into the nitty gritty details. Remember, the posting attorneys are reviewing your resume to decide if you are right for their specific project, so you want them to know the breadth of your experience. Make sure to upload a PDF so the document loads up quicker and smoother.


  • Here's a few examples of things to consider when showcasing your unique skillset –
    • While stating that you worked at an immigration firm for 3+ years is helpful, identifying the types of cases you worked on, the types of visas you have handled, the types of documents you drafted, and the administrative bodies and courts you have appeared before can be a differentiating factor that elevates you past other applicants.
    • Do you have appellate experience? If so, highlight your experience, including the courts where the appeals were filed.
    • Do you have non-legal work experience that makes you unique? Were you a banker, a doctor, a nurse, etc. If so, highlight this experience as it can be invaluable in certain practice areas.


  • Include comments when applying – When you apply to work on the marketplace, you will have the ability to leave a note up to 240 characters. We highly recommend you do so and help the hiring firms understand why you are the right person for the job. Every project and team is unique. While your bio is the first thing hiring attorneys see when viewing your profile, notes are the first thing attorneys see when reviewing their list of applicants. It is your time to show why you are perfect for that specific project.
  • Keep your information up to date As you take on any new matters or begin working with firms, keeping your information up to date can be a key factor in helping you to find more work. Hiring firms tend to look for recent experience, so if you managed your own firm, or have a unique skillset that is applicable to jobs you'd like to apply to, be sure to add these as you go.

Am I able to use AI tools when working with firms?

On our Site, we respect the autonomy of our Users and their prerogative to utilize artificial intelligence tools (“AI tools”) to facilitate completion of their work product. However, all use of AI tools must comply with all applicable rules of professional conduct and the formal opinions published by the American Bar Association's Standing Committee on Ethics and Professional Responsivity with respect to the use of AI tools. This includes, without limitation, Formal Opinion 512, dated July 29, 2024, available at:

https://www.americanbar.org/content/dam/aba/administrative/professional_responsibility/ethics opinions/aba-formal-opinion-512.pdf.

Additionally, if and how AI tools can be used will be at the Hiring Attorney's sole discretion. Remote Associates must disclose to the Hiring Attorney any and all use of AI tools in the creation of their work product. We recognize that Users may choose to leverage such tools to optimize their services. However, we emphasize the importance of transparency and adherence to ethical standards in the use of AI tools by our Users. It is incumbent upon each individual attorney to ensure that any AI-generated work product meets the highest standards of accuracy, fairness, and legality and fully complies with all applicable laws and rules of professional conduct. We encourage our Users to exercise due diligence in evaluating and validating the outputs of AI tools to maintain the integrity of the services provided through LAWCLERK. Additionally. Remote Associates using AI tools must not falsely inflate claims of time billed and shall ensure that the time billed is reasonable and not duplicative. LAWCLERK shall be held harmless and indemnified from any and all breach, liability, or other occurrence as a result of any use of AI tools in relation to services provided or facilitated through our Site.

What if the hiring attorney decides they want to hire me as a full-time employee of their firm?

That would be amazing!  We love it when our Hiring Attorneys find rockstars like you that they want to hire via LAWCLERK.  If a Hiring Attorney decides to hire you to be an employee of their firm then pursuant to our Terms of Service the Hiring Attorney will follow our buyout process as described below.

For Direct Hires that Have Not Worked Together Through LAWCLERK:
An attorney or firm that joins the LAWCLERK platform can access the network of freelance lawyers on the Site. If the Hiring Attorney or firm would like to use LAWCLERK to find a freelance lawyer to hire outside of LAWCLERK, the one-time Buyout Fee is $15,000.

For Flat-Fee Project Engagements:
For a Hiring Attorney or firm has engaged a Remote Associate solely for project work and now seeks to Buyout that Remote Associate, the Buyout Fee is $15,000.

Of the $15,000 fee, 50% ($7,500) of any fees paid will be credited to your LAWCLERK account, which credit can be used on the platform later. This is generally equivalent to 60 hours of work. Credits accumulated for a Buyout Fee will expire 1 year after the Buyout Fee is paid in full.

For Hourly and Subscription Engagements:
For a Hiring Attorney or firm that has engaged a Remote Associate for an hourly and/or subscription engagement, we have what is called a ‘Buyout Fee'. The Buyout Fee varies depending on the length of the prior engagement. Where the Remote Associate worked consistently with the firm for at least 30 hours per month on average, the Buyout Fee is calculated as follows:

  • If the hourly or subscription engagement has been ongoing for 1-6 months, the Buyout Fee is $15,000.
  • If the hourly or subscription engagement has been ongoing for 7-12 months, the Buyout Fee is $10,000.
  • If the hourly or subscription engagement has been ongoing for 12 or more months, the Buyout Fee is $7,500.
Of the Buyout Fees listed above, 50% of any fees paid will be credited to your LAWCLERK account and can be used for future services on LAWCLERK. This is generally equivalent to 60 hours of work. Credits accumulated for a Buyout Fee can be used when they are available and will expire 1 year after the Buyout Fee is paid in full.

For example, if a Hiring Attorney or firm works with a Remote Associate for an average of 40 hours per month for 9 months, the Buyout Fee would be $10,000 with a credit of $5,000 that could be utilized for future services on LAWCLERK once the Buyout Fee is paid in full. For engagements in which a Remote Associate has not consistently logged time during the length of their engagement or the Remote Associate has completed less than an average of 30 hours per month, the Buyout Fee would be $15,000.

What if I start working with a hiring attorney outside of the platform?

As outlined in our Terms of Service regarding Non-Circumvention, other than the Buyout described in the terms of service, You acknowledge that LAWCLERK has, and continues to invest, substantial resources and effort to build and operate the Site and provide the Services. You, on behalf of yourself and your firm, companies, affiliates, or any other entity in which you hold an interest, acknowledge and commit not to circumvent or attempt to circumvent LAWCLERK or this Agreement, or in any way procure legal services from a Remote Associate (in their individual capacity or as part of a firm or company) outside of the Site without LAWCLERK's prior written consent. You acknowledge that the circumvention described above would damage LAWCLERK, and You expressly agree that damages for breach will be measured as the greater of: (a) 30% of the Remote Associate's annual salary (subject to a true-up after 12 months) in the event of full or part-time employment; or (b) $15,000. You acknowledge and agree that the Hiring Attorney and Remote Associate are jointly and severally liable for this payment.

You and LAWCLERK hereby acknowledge and agree that the sums payable under this Section constitute liquidated damages and not penalties and are in addition to all other rights of LAWCLERK under this Agreement. You and LAWCLERK further acknowledge that (i) the amount of loss or damages likely to be incurred is incapable or is difficult to precisely estimate; (ii) the amounts specified in this Section bear a reasonable relationship to, and are not plainly or grossly disproportionate to, the probable loss likely to be incurred in connection with circumvention of the Site; (iii) one of the reasons for the amounts set forth in this Section is the uncertainty and cost of litigation regarding the question of actual damages; and (iv) you and LAWCLERK are sophisticated parties and this Agreement is an arm's length agreement.

Other Tools & Features

Directory

What is the directory?

The directory is a feature that allows a hiring attorney to view the Remote Associates that have opted in to share their information on the LAWCLERK platform. This allows the hiring attorneys to view your information so they can make the best decision in hiring and view all your talents. To give yourself the best chance of getting work on the platform, we encourage you to opt into sharing your profile and receive invitations to do work! To update this information, you can edit your profile anytime from within your dashboard.

Is there anything I can do to stand out in the directory?

The best way for hiring firms to take notice of your profile is to complete a thorough profile highlighting your skillset. When viewing the directory, hiring firms will be able to view your profile details such as your preferred rate, previous ratings on the platform, your resume, and other information that you complete regarding work on the platform. Complete your professional bio and add a photo to stand out from the start – this is one of the first impressions hiring firms will see!

Matchmaking

How does matchmaking work?

At LAWCLERK, we have a dedicated team available to help you find the right jobs for you. If you hear from our team regarding a new opportunity that aligns with your skillset, that's because we're trying to help you get work! If there's ever any insights you can offer if our team reaches out, please let us know so that we can ensure the information we have is up to date alongside your profile.

Why is matchmaking important for me as a Remote Associate?

It is important to us here at LAWCLERK to match firms with freelance lawyers and create a successful working relationship. By us reaching out to you, we do our best to make sure you'll have the most success on the platform.

Why haven't I heard from LAWCLERK's team?

We have hundreds of freelance lawyers signing up every month, so while we do our best to find you a job that is a great match, we aren't always able to find a job with your exact specifications – this becomes true when working with state-specific work that requires licensing in certain states. If you have completed work previously, are actively searching for new jobs, or are regularly updating your profile, this helps us indicate if you're ready to work. Generally, applying for more opportunities if they are within your wheelhouse can help cast a wide net and make sure you get in front of the right firms. Keep in mind there's multiple applicants on each posting and your first jobs are the hardest to get. Stay consistent!

Messages

What is the ‘Message' feature?

This feature allows a Hiring Attorney or firm to communicate with you if you applied to one of their jobs. If you receive a message notification, then a firm may want to get to know you more or interview you for a role. Good news!

To help with receiving notifications, be sure to update your notifications within the dashboard or download the LAWCLERK app to never miss a message.

Do I get notified of a new message?

Yes, you will get notified of messages through your LAWCLERK dashboard and via email. We also recommend downloading the LAWCLERK app to better track communication with Hiring Attorneys or Firms.

What is the best way to use the ‘Messaging' feature?

This feature can be a great tool to connect with Hiring Attorneys on the LAWCLERK platform during the pre-hiring phase. This allows them you to be invited to interviews and offer more insight into your experience to decide if you found the right role for you. Consider the experience you had in the practice area they are hiring and ensure that this is reflected in your communication. This is your chance to shine, so treat this similar to an interview you'd conduct with any firm.

Are my messages confidential?

The messages that can be utilized when posting a job are viewable to the LAWCLERK team to ensure compliance with our Terms of Service. We also use this to assist you in connecting with associates if for any reason you are unable to connect, or you don't catch the notification.

Am I able to access my messages after I'm hired?

After you are hired for a posted job, the message portal will be closed and you'll be able to begin your conversation within the new engagement after you are hired. This feature is meant to be for pre-hiring.

Teams

What is a team?

A team is a feature that allows you to get work directly and a firm can send an invite to you. While teams can be posted to the marketplace, we find the best way to get more information on specific work would be to apply for our other products.

To get added to a team, there are a couple ways this can happen. Once you work with a firm, you'll be added to their team of prior Remote Associates. This will allow them to continue sending work directly to you if the would like to work with you again. If you work with a firm on a project and you both liked working together, you can always remind them about this option!

Another way to get added to a team is by applying to work or opting into the directory by selecting ‘Yes' under the option ‘Would you like to receive invitations to work from our Hiring Attorneys?' under your Enhanced Profile settings.

Security & Compliance

How does LAWCLERK maintain its security?

Our proprietary technology was developed to protect client confidentiality, comply with all 50 state's ethical rules, and protect your privacy.

LAWCLERK uses Amazon Web Services Server Side Encryption for the encryption of files and communications transmitted over our platform. We use Amazon web service because of their unparalleled cutting-edge technology, which is the home of the data of international banks, stock markets, hospitals, and universities. The encryption protocol uses AES-256 encryption, which is categorized by the National Security Agency as Suite B Cryptography, which is more fully described at NSA Suite B Cryptography. All communications within each engagement's communication hub are encrypted when the data is at rest (database encryption). Our marketplace is so secure that the site administrators and developers can't even see the confidential information shared between posting firms and Remote Associates.

For more information on LAWCLERK'S security, review LAWCLERK'S Terms of service and privacy policy.

Is LAWCLERK ethically compliant?

Yes! LAWCLERK is ethically compliant in all 50 states. For the full scope of LAWCLERK's Ethical Compliance, read more in the downloadable whitepaper below:
DOWNLOAD LAWCLERK'S ETHICAL COMPLIANCE

What happens if I violate any of the Terms of service agreements?

LAWCLERK may put any User on probation or terminate any User's account for any reason (or no reason), including without limitation, a violation of this Agreement. When on probation, a Remote Associate may complete any work that is “in process” and may accept any work the Remote Associate is invited to complete by a Hiring Attorney; however, a Remote Associate cannot apply for new work on the Site until the probation period ends.
Without limiting the foregoing, the following will result in mandatory probation or account termination.

Act Consequence
Intentionally soliciting to work, or agreeing to work, outside of the Site without playing the Buy-Out Free 6 months' probation or account termination
Second occurrence of a project deadline being missed 3 months' probation

A Remote Associate will not be penalized if: (i) the missed deadline was the direct result of inaction or lack of information from the Hiring Attorney and the Remote Associate communicated with their Dedicated LAWCLERK Advisor and the Hiring Attorney regarding the issue preventing completion of the project more than 24 hours before the deadline; or (ii) the missed deadline was the result of an unavoidable emergency and the Remote Associate communicated with their Dedicated LAWCLERK Advisor and the Hiring Attorney regarding the emergency immediately upon the issue arising to ensure sufficient time to allow the project to be reassigned.

Fourth occurrence of a project dedline being missed 6 months' probation or account termination
Failure to communicate with the Hiring Attorney or LAWCLERK for the business' days after a missed deadline 6 months' probation or account termination
Two projects being disputed by a Hiring Attorney for work product issues either: (i) consecutively, or (ii) within two months 3 months' probation
Four projects being disputed by a Hiring Attorney for work product issues within one year 6 months' probation or account termination
Missed deadlines or disputed projects while on probation 6 months' probation or account termination
Failure to timely respond to LAWCLERK or unprofessional interactions with LAWCLERK 6 months' probation or account termination
Second occurrence within six months of hourly associate engagements and/or subscriptions canceled for: (i) poor work product; (ii) missed deadlines; (iii) non- responsiveness or other communication issues; or (iv) improper treatment or interactions. 6 months' probation
Fourth occurrence within one year of hourly associate engagements and/or subscriptions canceled for: (i) poor work product; (ii) missed deadlines; (iii) non-responsiveness or other communication issues; or (iv) improper treatment or interactions. Account termination

Did we miss your question?  
Contact our Care Team at:

(888) 479-5728 OR SUPPORT@LAWCLERK.LEGAL

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